Questions about your membership? Click here, or call your nearest Fit Factory location and leave a voicemail - one of our managers will return your call within 24 hours to assist.

Member Resources

Member Login

Sign into classes, update your billing information and more! It's easy to manage your membership online using our Member Login Portal.

Refer A Friend

Want free months AND a new workout buddy? It's as easy as clicking here! The best part? When your friend joins the Fit Fam you'll both get a month of membership for free!

Download Our App

The Fit Factory App makes booking classes, checking the schedule, scanning in & more easier than ever! Download it from the App Store or Google Play now for free!


Have a question about your membership or getting started with one? We're here to help! We pride ourselves in providing customer service that is second to none - you can find answers to the questions we get most frequently here!


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